2022 Industry Survey As the leading body for hotel marketers in the UK, The Hotel Marketing Association would like to know more about how...

Have a plan. Your festive campaign plan was well thought through so monitor, learn and adjust so you can put more focus on what is...

Capture prospects that didn’t convert and ask if they want to opt in to your regular communication or a special festive season list....

personalising the guest experience at every touchpoint automating your transactional communications (pre, on and post-stay) tracking the...

2021 Hotel Marketing Awards Winners Celebrating those who champion and inspire marketing excellence within the sector since 1994, the...

V ads for High Fat, Sugar, Salt (HFSS) food & drinks before 9pm. They have been banned during specific children’s TV programmes since...

Hotel Marketing Awards 2021 This year’s awards ceremony took place at St. Pancras Renaissance Hotel London on Monday 13th September,...

Understanding tech stacks; modernise your guest experience without splashing out For years, hotel systems were dominated by a few big...

Wellness and Wellbeing There is currently much anxiety and uncertainty in many of our lives. This webinar, aimed at the hotel industry,...

HUGS UK a not for profit initiative founded in 2020 as a response to the number of redundancies in the hospitality sector during...

You need to be clear on what key aspects of marketing drive your business and what strategies you are looking to focus on in the future,...

Attend a course or networking event and share what you learnt. Write a blog or a LinkedIn article about something topical happening in...

Question how things have been done before. When setting goals and targets, give your team the autonomy to be creative as to how they can...

2020 has been a year and a half for those leading businesses in tourism and hospitality. Whether large or small, global chain or family...

What are your main responsibilities when it comes to marketing? I always find that individuals who work in other areas of hotels are...

Tell us a little about yourself and your current role I am a citizen of the world with a French passport. I have lived in 5 countries -...