Upcoming Events

Recent research amongst UK hotel guests found that only 27% had rebooked a property in the past 12 months. The research highlighted the importance of personal guest experience in a rebooking decision, but how do you maintain high levels of personal guest attention when staffing is under such pressure? What role can technology play in helping balance staffing with personalised guest experience?

Your chance to mix with up to 200 marketing and sales managers, General Managers, hotel owners and leading marketing suppliers, to learn how your marketing can improve, update yourself on the very latest techniques in digital marketing, and see how your business can thrive in such a competitive marketplace! HMA members save £50pp on the conference fee, enter code HMA225.

In today's digital landscape, many companies are grappling with the complexities of privacy regulations, the essential business need for customer data, and how to visualise it effectively. Picture this: without effective management of cookies, you could be losing a staggering 30-40% of valuable customer data! But fear not, because there are solutions.

Register to join this HMA webinar hosted by CTI Digital's Digital Analytics Manager, Steve Whiteley, as he unravels the complexities surrounding privacy regulations, the deprecation of third-party cookies, and the impact these changes have on data management and GDPR compliance.

These awards recognise and celebrate the best Marketing practice in the UK hotel industry, as well as the best young Marketing talent.